People want to use Augur, if only they could figure out how.
The decentralized platform for prediction markets based on real-world events launched on the ethereum blockchain in July. Since then, it has generated excitement beyond the usual crypto circles due to its perceived potential as a trustless, un-censorable platform to bet on sports, forecast elections, trade derivatives and hedge against risk.
But as a venture-capital investor said in a recent interview, Augur's "biggest pain point is user experience." This has meant that, following a brief honeymoon in which Augur attracted a flood of users (300 being a "flood" by decentralized application standards), the platform's daily active user count is now solidly below 100.
One would-be user even reached out to CoinDesk for guidance on how to get started on the platform, having gone to the project's website and found it was "not user friendly at all."
The developers behind the project, who are technically affiliated with the non-profit Forecast Foundation, recognize Augur's user experience problem.